The term “METRIX” as used in these terms and conditions refers to Metrix Research Sdn Bhd, the company.

This Privacy Policy (“Policy”) explains how your Personal Data will be treated. This Policy may be updated from time to time when deemed necessary.

This Policy supplements but does not supersede or replace any prior consent which you may have provided to METRIX, nor does it affect any rights that METRIX may have at law in connection with Processing (as defined below) of an Personal Data (as defined below) of any Personal Data (as defined below).

In this policy,

“Cookie” refers to a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. It is used to allow us to understand how our visitors navigate METRIX website on each visit and to remember you should you choose to re-visit the website.

“Personal Data” refers to data that is capable of identifying a natural person, whether on its own or in conjunction with other data that is accessible to METRIX

“Processing” refers to the carrying out of any operation or set of operations in relation to the Personal Data, and includes collecting, using, disclosing, recording, holding, organisation, adaption or alteration, retrieval, combination, transition, erasure or destruction.

Consent and Data Collection
As part of our data usage policy, we may Process Personal Data from you for the purpose of providing our services and/or in the ordinary course of our work. We may disclose such Personal Data to our affiliated entities, third party service providers and agents, other professional advisors and consultants with whom we are dealing on your behalf, any necessary government authorities and other third parties, including counsel for an opposing party.

In accordance with the Personal Data Protection Act 2010, Malaysia;
which regulates the processing of personal data in commercial transactions, METRIX, as well as its affiliated and subsidiary companies, existing now or at a future date, is committed to ensure complete compliance with the Act.

In the event that you provide us with any Personal Data of third parties, you confirm that you have obtained all necessary consent to do so, and that we may collect, use and disclose such Personal Data for the purposes as set out above, in accordance with any applicable personal data protection or privacy laws.

At any time, if you wish to withdraw your consent, you may email us at metrixresearch@metrix.com.my Depending on the extent to which you withdraw said consent, the withdrawal of consent may result in our inability to provide you with our goods and services, and may be considered as a termination by you of any agreement between yourself and us. Our legal rights and remedies are expressly reserved in such an event.

Access, Correction and Accuracy of Personal Data
Where applicable, we will take steps to verify the accuracy of the personal data which you choose to provide to use in using our website, at the relevant point of collection. However, please take note that you remain primarily responsible and liable to ensure that all personal information which you submit to us is complete and accurate. Information which you voluntarily provide to METRIX shall ‘prima facie’ be deemed as being complete and accurate.

We shall not be held liable for any inability on our part to provide goods and services to your as a direct or indirect result of your failure to ensure that the personal information you have submitted to us is complete and accurate or if you fail to notify us of any change to your personal information.

If you:

• Have any questions or feedback relating to our Policy;
• Would like to obtain access to your Personal Data held by METRIX;
• Would like to obtain information pertaining to the ways in which your Personal Data as held by METRIX has been or may have been used or disclosed by METRIX in the past year; and/or
• Would like to make changes to the personal data you have provided to METRIX,

Please contact us at metrixresearch@metrix.com.my. Do allow us reasonable time to respond and make the relevant changes.

IP Addresses
Each time you visit our website or server will record your IP address together with the data, time and duration of your visit. We use this information to compile statistical data on the use of our website to track how users navigate our website. We do this in order to evaluate and improve our site.

Security and Retention of Personal Data
METRIX has put in place the appropriate technical, administrative and physical procedures in place to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks to personal information in its possession.

Should you submit personal data through third party websites, we are not responsible in any way for the security and/or management of personal information shared by you with such third party websites.

METRIX will retain your information for the time necessary to fulfil any legal or business purposes.

Transfer of Information
It may be necessary for us to transfer your information to international parties if any of our service providers or strategic partners are located overseas. In the event that this is done, we will ensure that the Personal Data transferred will be subject to a standard of protection comparable to that provided in the country.

Contact Information
If you have any questions, please email us at metrixresearch@metrix.com.my